Frequently Asked Questions
Does Fomova charge users who join my community?
No, the Fomova platform is completely free for users to join. All they need to do is create their free account, accept their invitation to join your community and start engaging with the crowd.
How can I attract more users to my community?
We recommend sending out personalised invitations to your community members on any social media platform you've currently been using to interact with your customers.
How can I manage UGC created by my community members?
Once accepted into the community, your users have access to create new posts and comment on any content in your feed. If you find any inappropriate content or wish to have something removed, send us an email at firstname.lastname@example.org and we will assist you.
How can I reward users for participation?
One of the most effective ways to keep users engaged in your community is to reward community members for their participation. We recommend holding regular product development and feedback events within your community to drive co-creation, and allow users to have first access to pre-order your new products.